FAQs – Integral Overseas

FAQs

Can your products be customized?

Yes, we offer ODM & OEM services to meet your specific design and functional requirements.

 

How can we know the quality of the product before placing an order?

We provide samples for you to inspect and ensure they meet your standards before committing to a bulk order.

 

How many days does it take for sample and mass production?

Sample delivery takes up to 15 days, and bulk order delivery is 30 days after sample approval.

 

What quality control measures do you have in place?

We implement strict quality control throughout the production process, from sourcing materials to final assembly, to ensure high-quality products.

 

What makes your hanging planters unique compared to other suppliers?

Our hanging planters are crafted with unique designs and high-quality materials, providing both aesthetic appeal and durability that set us apart from competitors.

 

How do you handle customer concerns or issues?

We have a dedicated customer support team available to address any concerns and provide solutions promptly, ensuring a positive customer experience.

 

What kind of after-sales support do you offer?

We offer comprehensive after-sales support, including easy refunds, exchanges, and warranties in case of damaged goods to ensure your satisfaction.

 

Do you offer any limited-time discounts or promotions?

Yes, we have seasonal promotions and limited-time discounts to encourage early purchases. Keep an eye on our website and social media for the latest offers.

 

Can I pre-order products from your upcoming collection?

Absolutely! We offer pre-order options for our new collections, allowing you to secure your desired products before they sell out.

 

Is there a minimum order quantity for bulk purchases?

Yes, our minimum order quantity is 50 units, but we offer special discounts for larger orders.